應屆畢業(yè)生
本科
最近更新
2628人關注? Deliver highest quality service to customers in Asia by handling customer requests in a timely and professional manner
? Responsible and accountable for the resolution of order-to-cash process problems and effective communication to all involved parties
? Respects all policies and procedures and proactively “l(fā)ives” them.
? Participate in Internal and external audits
? Capable to serve strategic and important customers i.e. global accounts or distribution
? Check accuracy of Customer Master Data in the SAP system in liaison with Master Data Focal point
? Handles and resolves customer complaints in a tactful and professional manner to ensure customer satisfaction consistent with LyondellBasell’s guidelines
? Monitors payments and, where necessary, supports Finance/ credit team with the calculation of rebates. Requests credit and debit notes for price corrections
? Ensures mutual exchange of information between customers, sales and other internal departments (incoming orders, lost orders, outstanding payments, complaints, and special incidents)
? Record the operation data in to the “G” drive for checking and tracing when needed
? Timely to report issues
Job Requirements:
Education
? University / college degree preferred or equivalent experience
? IT capabilities (SAP, MS Office) Work Experience
? 10 years working experience, Minimum of 2 years in Customer Service or similar role with customer contact, or international trading.
Languages English, additional language preferred
Other skills
? Good understanding of LyondellBasell’s business processes and operational procedures
? Sound knowledge of shipping and logistics to achieve results in an efficient and costeffective manner
? Possesses basic, up-to-date knowledge of LyondellBasell’s products and services
? Knowledge in Order to Cash
? Knowledge in international trading processes
? Knowledge in handling banking documents
注：聯(lián)系我時，請說是在淮安人才網(wǎng)上看到的。
求職提示：用人單位發(fā)布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業(yè)證等），均涉嫌違法，請求職者務必提高警惕。
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咨詢（財會·法律·人力資源）
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公司規(guī)模未知
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私營·民營企業(yè)
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上海上海浦東新區(qū)浦東南路999號
